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Terms & Conditions

Welcome to CleanQuore Cleaning Services (CleanQuore Cleaning Services L.L.C.)! These Terms & Conditions (“Terms”) govern your use of our website, www.cleanquore.ae(the “Website”) and the cleaning services offered by CleanQuore Cleaning Services. (“we”, “us”, or “our”). By accessing or using the Website, or by booking our cleaning services, you agree to be bound by these Terms.

Acceptance of Terms:

These Terms apply to all visitors, users, and clients who access the Website or utilize our cleaning services. Your use of the Website or booking of our services constitutes your acceptance of all the terms and conditions stated here.

Changes to Terms:

We reserve the right to update or revise these Terms at any time. The revised Terms will be effective immediately after they are posted on the Website. Your continued use of the Website or our services after the revised Terms are posted will be considered your acceptance of the changes.

Information on the Website:

The information presented on the Website is for informational purposes only and should not be construed as professional cleaning advice.

Intellectual Property:

The content on the Website, including text, graphics, logos, trademarks, and service marks, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any content without our express written permission.

User Conduct:

You agree to use the Website and our services lawfully and in accordance with these Terms. You will not:

  • Use the Website for any illegal or unauthorized purpose.
  • Interfere with or disrupt the Website or servers connected to the Website.
  • Transmit any viruses or other harmful code.
  • Violate the rights of others, including intellectual property rights.

Booking and Services:

  • Booking: Bookings can be made through the Website, phone, or email. Confirmation of your booking will be provided upon receiving your request and agreeing to these Terms & Conditions.
  • Service Availability: We will use reasonable efforts to fulfill your cleaning service request at the agreed-upon date and time. However, we reserve the right to reschedule due to unforeseen circumstances. We will notify you as soon as possible in case of any rescheduling needs.
  • Access to Property: You agree to provide us with full access to the property being cleaned during the scheduled service time.
  • Client Responsibilities: You are responsible for removing valuables, fragile items, and hazardous materials from the cleaning area before our arrival. We are not liable for any damage to such items.
  • Cleaning Supplies: We will provide all necessary cleaning supplies and equipment for the service. If you prefer us to use specific cleaning products, please inform us in advance.

Payment:

  • Payment for services is due upon completion of the cleaning. We accept various payment methods as outlined on the Website or as communicated during the booking process.
  • We reserve the right to modify our prices without prior notice. However, the price for your confirmed booking will be the price communicated at the time of booking.

Disclaimer:

The Website and our cleaning services are provided “as is” and without warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability:

These Terms will be governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

Governing Law and Jurisdiction:

These Terms will be governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [info@cleanquore.ae].